Refund policy

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To start a return, you can contact us at mayna.store1@gmail.com. Please note that returns will need to be sent to the following address:

 MaynaSlay

208 W 119th street

Apt 4

New York, NY 10026

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at mayna.store1@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return Policy

• Return Notification: You must notify us of your return within 7 days of receiving your order. After this period, returns will not be accepted

• Condition of Return: Items must be returned in their original, intact condition, with all tags still attached. If a tag is missing, the return will not be accepted, and the item will be sent back to you at your expense.

• Return Shipping: The cost of return shipping is the customer’s responsibility.

Refund Policy

• Refund Processing: Refunds will be processed once we receive and inspect the returned item to ensure it meets our return conditions.

• Non-Refundable Items: Items returned without tags or in a damaged condition will not qualify for a refund and will be sent back at your expense.

If you have any questions or need further assistance, feel free to contact us. Thank you for choosing MaynaSlay !